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11 Golden Rules of Unbeatable Social Media Customer Service

11 Golden Rules of Unbeatable Social Media Customer Service

A company’s social media profile can be used to connect with customers and respond to their concerns directly. Sure you have a contact page or chat feature on your website, but most people are so constantly connected to their social media profiles, they’ll more likely contact you through those channels.

 

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How to Use Social Media to Get Customers for Your Business [Video]

How to Use Social Media to Get Customers for Your Business [Video]

 

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What do you really think about using social media for your business?

With Facebook boasting over 1.5 billion active users and Twitter with over 300 million, you can bet that your customers make up a portion of these users. 

They're using these platforms, along with several others, to directly access news or new information and to research products, services and your brand.

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4 Free (and Easy) Ways to Reach More People on Facebook

4 Free (and Easy) Ways to Reach More People on Facebook

 

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To increase your Facebook reach, or more importantly, to grow your business via Facebook, does not require you to spend hundreds (or even thousands) of dollars on Facebook Ads.

You don't have to spend anything at all to grow your business on Facebook (though, targeted paid internet advertising is highly effective.)

What does help is the types of content you choose to share with your target audience

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1 Lead Generation Mistake to Fix

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